Course Withdrawals and Reinstatements

Course Withdrawals

When a student needs to withdraw from their course, whether by choice or administratively due to inactivity, we try to make the process as easy and supportive as possible. Learn more about each type of withdrawal:

Voluntary Course Withdrawal
Administrative Course Withdrawal

Voluntary Course Withdrawal

To withdraw from your NSO course, you will need to enter a drop request in your NSO Account and have your Guardian and School Counselor approve the request.

Enter a course drop request:

Log into your NSO Account
Click on Drop a Course and then click on Request New Drop.
Choose the course and reason for withdrawing from the drop down menu and click Save.
An email will be sent to your School Counselor and Guardian for their approval.

Enter Guardian and School Counselor Approvals:

Log into your NSO Account
The courses requested to drop will appear on your dashboard.
To Affirm the request: Click on the green check mark.
To Not Affirm: Click on the red X.

If you are withdrawn from your course within 21 days from your course enrollment, no grade will be entered on your NSO transcript. After the 21 days you will see a "W" on your transcript through NSO, unless you have completed significant work in your course in which case an Incomplete will be entered. It is up to your school to decide how to transfer the withdrawal from your NSO course onto your official school transcript.

If you choose to take the same course again in the future with NSO, any work that you have completed already can usually be transferred into your new course so you can start where you left off.

Administrative Course Withdrawal

When a student has not submitted an assignment within 15 consecutive school days, NSO administratively withdraws a student for inactivity.

Attendance at NSO is registered automatically by the submission of assignments. Accessing course pages, or completing pre-assessment quizzes or lessons does not meet course attendance requirements. Students must submit at least one assignment per week to be considered active in the course. Students who are not active receive notices (as do parents and counselors) in order to support their re-engagement in the course. Students who do not submit an assignment for three consecutive weeks may be administratively withdrawn from the course. This withdrawal will show up as an WD on their NSO transcript.

If a student would like to be reinstated into their course during the term, they can follow the Reinstatement Process outlined below. Any work they completed previously will be saved and transferred to their new course when they are ready to begin working in their course again.

Course Reinstatements

We understand that life happens, and there are many reasons why a student might be inactive in their course and administratively withdrawn. We hope to make this an experience of growth and provide support to a student to re-enter their NSO course if they (and their family and school) choose.

The first step for reinstatement is to contact NSO. We ask that the student, rather than the parent, reach out so we can be sure the student is ready to re-engage in their learning.

Before being reinstated, an NSO School Counselor will speak to the student about plans to more successfully engage in their course, including ways to stay on track with pacing and progress.

Depending on each individual circumstance, a course reinstatement may or may not be approved. Based on the student's situation, time remaining in the term, and progress prior to withdrawal, we will work to make a plan that will be most beneficial for the student and their learning.

If a student is reinstated in their course, any work they completed in the course prior to withdrawal will be saved and transferred into their new course. We will continue to monitor their progress and provide support to help them engage in their learning.